HELP ANALYSTS TO PROGRESS CASES FASTER
Avoid manual work and improve analyst productivity with Vneuron’s complete set of collaboration tools
Flexible case management workflows
- Customize workflows to fit internal procedures
- Put in place special case management workflows
- Transfer customer data securely between branches and agents, in line with GDPR.
Analyst investigation interface
- Access customer data from different sources: ERP, CRM, Data lakes, view history of transactions, contracts, KYC data and more
- Visualize relationships between entities and people
- Evaluate risk
- Communicate with agents in branches in order to retrieve documents
